Changelog

All changes to Everspring are now also publicly available on the website, on the Changelog page. You can now read the Terms of Service, the Privacy Policy, and the Data Processing Agreement there as a regular page instead of as a PDF.

If you have just started, Everspring will send you a short reminder if you get stuck on a step of Getting Started, at most one per week. You can see how far you are and what your next step is. Prefer no reminders? Unsubscribe from Starter Tips at the bottom of the email.

Direct messages now work like any other conversation in Messages: you can send photos and files, archive a conversation, and you receive an email when the other person replies. Every new question starts its own conversation. Your previous direct messages with a grower or reseller are grouped together in one conversation.

If you call Everspring, our telephone assistant answers, even in the evenings and on weekends. You can find a code under Help with Call Everspring. State that code so the telephone assistant knows it is you and can immediately schedule a quarterly call for you.

If you do not have a subscription yet, you will no longer see packages with prices under Settings in Subscription, but you can schedule a call directly. Everspring will then personally coordinate your subscription and price with you. If you already have a subscription, nothing changes.

If the telephone assistant cannot answer your question themselves, they will schedule a callback at a time that suits you. You will receive the appointment by email, and we will call you at that time.

Your conversations under Messages now look like those of the Everspring Agent: your own message is in a light balloon, the other person's name is above their message, and the time is below. You can also record a message using the microphone.

Everspring has a calmer look: your page is now on a card with rounded corners, with the menu and the Everspring Agent panel neatly alongside it. You can drag the panel wider and give your conversation a custom name by clicking on the name at the top.

The Knowledge Base now lists Everspring buttons and screens in your language, as you see them in the app, and no longer in English. This applies to French, Italian, Spanish, Polish, Swedish, Danish, Czech, and Portuguese.

Everspring is now available in 11 languages: in addition to Dutch, English, German, and French, also in Italian, Spanish, Polish, Swedish, Danish, Czech, and Portuguese. Choose your language in your Preferences, under Language.

Everspring is now also available in Portuguese. Select Português in your Preferences, under Language. Then you will see all screens and emails from Everspring in Portuguese.

Everspring is now also available in Czech. Select Čeština in your Preferences, under Language. Then you will see all screens and emails from Everspring in Czech.

Everspring is now also available in Danish. Select Dansk in your Preferences, under Language. Then you will see all screens and emails from Everspring in Danish.

Everspring is now also available in Swedish. Select Svenska in your Preferences, under Language. Then you will see all screens and emails from Everspring in Swedish.

Everspring is now also available in Polish. Select Polski in your Preferences, under Language. Then you will see all screens and emails from Everspring in Polish.

Long names in the menu on the left, such as Reclamaciones or Réclamations, now break neatly at a syllable instead of in the middle of the word.

Everspring is now also available in Spanish. Select Español in your Preferences, under Language. Then you will see all screens and emails from Everspring in Spanish.

Everspring is now also available in Italian. Select Italiano in your Preferences, under Language. Then you will see all screens and emails from Everspring in Italian.

Everspring is now also available in French. Select Français in your Preferences, under Language. Then you will see all screens and emails from Everspring in French.

Can't resolve the issue with the Everspring Agent? Then the Everspring Agent will prepare a ticket with you for a question, problem, request, or improvement. Everspring will respond within 5 business days in the same conversation and via email, and you can view all your tickets under All tickets.

Send a ticket to Everspring

The images in the Everspring updates window now show how a new feature works in a few seconds. Hover your mouse over the image to view it again.

The blocks on Home no longer overlap the sidebar and are no longer cut off, not even with the Everspring Agent open or zoomed in. If there is insufficient space, the blocks are stacked vertically.

On the Notifications page, you can now see whether Everspring is picking up your notification: Processing, Live, or Not picked up. If Everspring provides a reason, you will see it with your notification. You can identify a live notification in the Changelog as 'Your notification'.

Send a ticket to Everspring

The Everspring Agent no longer gives an empty answer to a long question with multiple parts. He also always refers to the supplier by name, and for a question that can be interpreted in two ways, he first asks what you mean.

Who does what: you, the supplier and Everspring

After changing or resetting your password, you will automatically be logged out on your other devices. A new password must now always be 12 characters long, containing an uppercase letter, a lowercase letter, a number, and a special character.

All courses in the Academy now show what you are learning with a short animated image, including Getting started, Assortment and pricing, Shipping and your brand, Claims and support, and Insights.

Are you missing something in Everspring or is something going wrong? Report it to the Everspring Agent, including screenshots. Only your company and Everspring will see your reports on the new Reports page.

Send a ticket to Everspring

In the Academy, the courses Finding products and Orders now show what you learn in that course with a short animated image. Hover your mouse over the course to view the image again.

After logging in, you will see major new Everspring features in a window, with an image and a brief explanation. Would you like to see the window again? Click the bell icon in the top right and select Everspring updates.

The Everspring Agent now tells you who resolves every question: Everspring, the supplier, or your own store. If your question belongs to the supplier, the agent prepares it for you, and you send it with one click.

Who does what: you, the supplier and EverspringWhat's new in the Everspring Agent