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How Everspring works
Every explanation of how Everspring works, by topic, checked against the app. The same explanations Ask Everspring bases its answers on in the app.
Orders
Explanation
TradeDirect
TradeDirect means you trade directly with a supplier, under an arrangement between you and that supplier.
Explanation
Greeting card
On some products you can add a greeting card with your own message, under Make it a gift on the product page.
Explanation
Requires correction
Requires correction means an order could not be prepared for shipping.
Shipping
Explanation
Mix & Match
Mix & Match products from one supplier can be shipped together in one mixed box, sharing the shipping and pick & pack costs, so shipping is often cheaper per product.
Explanation
Later than expected
Later than expected means an order is behind the supplier's promise: it has not shipped by the promised day, the carrier has not collected the label within 24 hours, the parcel is still in transit after the expected delivery day, or the delivery has a problem.
Webshop connections
Explanation
Everspring API
With the Everspring API you connect your own shop or system to Everspring.
Rule
Language of products in Shopify
When you add a product to your import list, Everspring sends it to your connected Shopify shop with the title and description in the language your Everspring portal is set to at that moment: English, Dutch or German; when the product has no text in that language, English, then Dutch.
Prices and margins
Explanation
Automatic selling prices
With Automatic selling prices, Everspring calculates your selling price per product, including VAT: cost base × price factor.
Explanation
Pick & pack
Pick & pack is what the supplier charges for preparing and packing your order: a handling fee per product, a packing fee per box and the packaging itself.
Products
Explanation
Import list
Your import list holds the products you chose to sell in your own shop.
Explanation
Bundle
A bundle is a fixed set of different products from one supplier, sold as one product.
Explanation
Supplier connection
Some suppliers give Direct Access to their products.
Explanation
Discover
Discover is where you find and buy products inside the portal: For you, Products, Suppliers and Product Radar, with product pages, supplier pages, the cart and checkout.
Explanation
Product Radar
Product Radar scans the products on your import list every night and shows what your suppliers changed, such as the purchase price, pot size, height, status, photo or description.
Claims
eWallet and invoices
Account
Signed in as a reseller you read this explanation in the app, with your own orders beside it. The app is available in English, Dutch and German.