Platform · Purchase protection & claims

One route when an order does not arrive as expected.

Report a damaged or missing delivery and track the resolution in the same platform as your order, with the supplier already looped in.

How it works

  1. 01Report it onceDamaged or missing: you report it on the order itself.
  2. 02Supplier looped inThe claim travels through the platform to the right supplier.
  3. 03Follow the resolutionYou see the status until it is solved.
See it in the platform story
Order #4218

Arrived damaged

Resolved

More of the platform

Grower networkVerified European growers behind your rangeContent studioSupplier data as your content, in three languagesBundlesSeparate products as one offer of your ownPrice & marginSet your selling price and see your marginPrint-on-demand cardsA personal message, printed on demand into the boxStock & pricesAlways current from the one sourceOrder routingAutomatically to the right growereWalletOne balance, one collected invoiceVolume discounts & mix-and-matchQuantity tiers and smartly combined boxesProduct RadarSee changes before they reach your shopOnboarding & guidanceA fixed start and a quarterly rhythmDelivery & returnsDelivery and returns in the same overview

See it yourself

Curious how this works for your range?

Tell us which range and sales channel you have in mind and we will walk through the platform together.