An order could not be paid from your eWallet

When your balance is too low, the order is not charged and not sent to the supplier; its timeline shows Insufficient eWallet balance and the order waits under Awaiting payment. You have 7 days from that first failed payment: top up your eWallet and then pay the order yourself with Pay order, because Everspring does not retry it after a top-up. Pay order checks stock, price and balance again first. An order not paid within 7 days is cancelled and shows Payment deadline passed. With Low balance alert on the eWallet page, Everspring emails you as soon as your balance drops below the amount you set.