Product not linked or not in Shopify
On your import list, Not in Shopify means the product is on your list but not yet in your shop: link it to an existing Shopify product or put it in your shop from the list. Not linked means it was in your shop but was deleted or unlinked there; publish it again from the import list if you still sell it. Linked means it is in your shop and Everspring keeps its purchase price and availability up to date. An order for a product that is not linked is refused with ESC-FUL-101: link the product in Everspring, then request fulfillment in Shopify again.
Changes
- Added to the knowledge base.
More about Webshop connections
Explanation
Everspring API
With the Everspring API you connect your own shop or system to Everspring.
Rule
Language of products in Shopify
When you add a product to your import list, Everspring sends it to your connected Shopify shop with the title and description in the language your Everspring portal is set to at that moment: English, Dutch or German; when the product has no text in that language, English, then Dutch.
Rule
Shopify connection
With the Shopify connection, Everspring puts the products from your import list into your Shopify shop and keeps their purchase price and availability up to date; the variant SKU is the Everspring product code and Everspring manages it.
Fix
Shopify error codes
A Shopify order Everspring cannot process shows a code that starts with ESC-FUL (an order or product problem) or ESC-CON (a connection problem), in Shopify beside the order and in Everspring.