The European dropshipping marketplace for plants and flowers
Everspring
Every change to Everspring for resellers and growers, newest first. Resellers and growers see the same changes on Home in the app.
Translated automatically from Dutch.
Direct messages now work like any other conversation in Messages: you can send photos and files, archive a conversation, and you receive an email when the other person replies. Every new question starts its own conversation. Your previous direct messages with a grower or reseller are grouped together in one conversation.
If you do not have a subscription yet, you will no longer see packages with prices under Settings in Subscription, but you can schedule a call directly. Everspring will then personally coordinate your subscription and price with you. If you already have a subscription, nothing changes.
Your conversations under Messages now look like those of the Everspring Agent: your own message is in a light balloon, the other person's name is above their message, and the time is below. You can also record a message using the microphone.
Everspring has a calmer look: your page is now on a card with rounded corners, with the menu and the Everspring Agent panel neatly alongside it. You can drag the panel wider and give your conversation a custom name by clicking on the name at the top.
The Knowledge Base now lists Everspring buttons and screens in your language, as you see them in the app, and no longer in English. This applies to French, Italian, Spanish, Polish, Swedish, Danish, Czech, and Portuguese.
If you search at the top or under Customers, you can also find a reseller by the name or email address of the contact person, provided you can already see those contact details for that reseller. If you type an email address at the top or under Orders, you will also find the orders of that consumer.
The images in the Everspring updates window now show how a new feature works in a few seconds. Hover your mouse over the image to view it again.
On the Notifications page, you can now see whether Everspring is picking up your notification: Processing, Live, or Not picked up. If Everspring provides a reason, you will see it with your notification. You can identify a live notification in the Changelog as 'Your notification'.
After changing or resetting your password, you will automatically be logged out on your other devices. A new password must now always be 12 characters long, containing an uppercase letter, a lowercase letter, a number, and a special character.
All courses in the Academy now show what you are learning with a short animated image, including Getting started, Assortment and pricing, Shipping and your brand, Claims and support, and Insights.
In the Academy, every course now shows what you learn in that course with a short animated image. Hover your mouse over the course to view the image again.
In the Academy, the courses Finding products and Orders now show what you learn in that course with a short animated image. Hover your mouse over the course to view the image again.
The Everspring Agent now tells you who resolves every question: Everspring, the supplier, or your own store. If your question belongs to the supplier, the agent prepares it for you, and you send it with one click.
Who does what: you, the supplier and EverspringWhat's new in the Everspring Agent
Ask Everspring is now called Everspring Agent. You can find it in the same place: in the top right of the bar and under Help.
The Changelog on Home is more organized: the lines are grouped by day, on the right is a list of all the topics you filter by, and above the list you choose the type: New, Improved, or Resolved.
On the computer, your account is now located in the bottom left of the menu on the left, with your company logo. Resellers can now find Ask Everspring all the way to the right in the top bar. Growers can now open My Page via the menu on the left.
The Changelog on Home displays the type (New, Improved, Resolved) and the subject for each line, with a filter on both. Resellers see the link "Read the explanation" to the Knowledge Base, and AI news from Vraag Everspring is now included between the lines.
An active filter above a table now displays the name of your choice and a regular date, for example 20 Nov 2025, instead of a technical code.
Ask Everspring now shows where an answer comes from. A number after a sentence opens the explanation from the Knowledge Base next to the conversation. You see which steps Everspring takes, and a topic in the Knowledge Base first displays all explanations.
The App Store is no longer located under Settings. You link Sendcloud under Shipping Methods and Picqer under Picqer. Customers now always opens in Everspring, even if you reload the page.
If Ask Everspring explains an Everspring concept, you will now see below the answer which Knowledge Base item the explanation comes from, for example Knowledge Base: Import List. It is located next to the links to the page and the article.
In Settings, the menu items are now named exactly like the page they open, for example Packing Groups and Packing Units.
The bar at the top of the grower portal is now dark purple instead of dark green. This way, you can see at a glance that you are working in the grower portal and not the reseller portal.