The European dropshipping marketplace for plants and flowers
Everspring
Every change to Everspring for resellers and growers, newest first. Resellers and growers see the same changes on Home in the app.
Translated automatically from Dutch.
All changes to Everspring are now also publicly available on the website, on the Changelog page. You can now read the Terms of Service, the Privacy Policy, and the Data Processing Agreement there as a regular page instead of as a PDF.
If you have just started, Everspring will send you a short reminder if you get stuck on a step of Getting Started, at most one per week. You can see how far you are and what your next step is. Prefer no reminders? Unsubscribe from Starter Tips at the bottom of the email.
If you call Everspring, our telephone assistant answers, even in the evenings and on weekends. You can find a code under Help with Call Everspring. State that code so the telephone assistant knows it is you and can immediately schedule a quarterly call for you.
If the telephone assistant cannot answer your question themselves, they will schedule a callback at a time that suits you. You will receive the appointment by email, and we will call you at that time.
Everspring is now available in 11 languages: in addition to Dutch, English, German, and French, also in Italian, Spanish, Polish, Swedish, Danish, Czech, and Portuguese. Choose your language in your Preferences, under Language.
Everspring is now also available in Portuguese. Select Português in your Preferences, under Language. Then you will see all screens and emails from Everspring in Portuguese.
Everspring is now also available in Czech. Select Čeština in your Preferences, under Language. Then you will see all screens and emails from Everspring in Czech.
Everspring is now also available in Danish. Select Dansk in your Preferences, under Language. Then you will see all screens and emails from Everspring in Danish.
Everspring is now also available in Swedish. Select Svenska in your Preferences, under Language. Then you will see all screens and emails from Everspring in Swedish.
Everspring is now also available in Polish. Select Polski in your Preferences, under Language. Then you will see all screens and emails from Everspring in Polish.
Everspring is now also available in Spanish. Select Español in your Preferences, under Language. Then you will see all screens and emails from Everspring in Spanish.
Everspring is now also available in Italian. Select Italiano in your Preferences, under Language. Then you will see all screens and emails from Everspring in Italian.
Everspring is now also available in French. Select Français in your Preferences, under Language. Then you will see all screens and emails from Everspring in French.
Can't resolve the issue with the Everspring Agent? Then the Everspring Agent will prepare a ticket with you for a question, problem, request, or improvement. Everspring will respond within 5 business days in the same conversation and via email, and you can view all your tickets under All tickets.
Your own connections to the Everspring API can now collectively retrieve 150 pages per hour from the product list and the Import List by default, which is 7,500 products. Products rarely change, so retrieving more frequently is not necessary; you can see your limit under Settings → API.
Are you claiming a bundle or a plant with a pot? Then select which item it concerns and how many pieces. Money back shows the amount for that item. Growers see the claimed items already ready under Make reshipment.
Are you missing something in Everspring or is something going wrong? Report it to the Everspring Agent, including screenshots. Only your company and Everspring will see your reports on the new Reports page.
You can now also include shipping in Cost per item in Shopify: for one product in its own box, to the country of your choice. You can find it under Settings > Webshop Connections > Shopify.
Ask the Everspring Agent for an order with Correction needed: he explains what the carrier rejected and uses Show on my screen to point out where to correct the customer details.
After logging in, you will see major new Everspring features in a window, with an image and a brief explanation. Would you like to see the window again? Click the bell icon in the top right and select Everspring updates.
Every supplier now has a Contact tab in Discover. There you can ask a question, a question about your product range, or submit a content request—even if you are not yet connected—and view your conversations with that supplier.
Who does what: you, the supplier and EverspringDelivery dates, seasons and product questions
You now choose per Shopify webshop what Everspring sets in Cost per item: only the purchase price, or the purchase price with pick & pack. You can find this under Settings > Webshop integrations > Shopify.
Our new plugin, Everspring for WooCommerce, is now available as a beta on your WooCommerce integration page. If you want to be the first to try it, download it there, and the Everspring Connector will continue to work until you switch.
You can now install Content Studio yourself from the App Store and receive 20 free credits for AI lifestyle photos of the plants in your webshop. After that, you will find Content Studio in your menu.
You can now find the App Store in the main menu. There you will see Everspring apps, such as Quantity Tiers and Content Studio, along with their features and costs. You can install Print on Demand Cards—greeting cards that the grower prints with the plant—there as soon as the app is available.
The Knowledge Base has 4 new explanation pages: business verification for your eWallet, the WooCommerce integration, product feeds, and the weekly Q&A. An explanation page now displays "View the lesson" if an Academy lesson shows the topic, and below a lesson it says "From the Knowledge Base" with the corresponding explanation.
Additional verification requiredWooCommerce connectionProduct feeds for your other toolsThe weekly Q&A sessions
The Knowledge Base has 17 new explanation pages about orders, shipping, prices, and products: from order to delivery, changing address, cancellation, shipping costs and delivery times, track & trace, surcharge areas, tiered pricing, stock, and what your customer receives.
How an order runs from webshop to deliveryWhere shipping costs and delivery times come fromWhat your purchase price consists ofStock and availability
The Knowledge Base has 10 new explanation pages: your subscription and cancellation, the Shopify integration and its error codes, what the warranty covers, how and when to submit a claim and who decides on it, topping up, and withdrawing. Ask Everspring now only answers from the Knowledge Base.
SubscriptionShopify connectionWhat the Everspring guarantee coversTopping up and withdrawing
Every explanation from the Knowledge Base now also has a public page on the website, in eleven languages. Copying the link on an explanation provides that public link, so you can forward it to anyone, even those who do not have an account.
New under Help: the Knowledge Base as a page. All explanations about Everspring are grouped by topic, with search options, the verification date, and changes. Each explanation has its own link that you can forward.